Privacy Policy

NOSCEMO LTD ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect on https://velloxia.com/ (the "Website"), how we utilise this information, the third parties with whom we may share it, and the options available regarding using your information. Additionally, this Privacy Policy details the security measures we implement to protect your information, the duration we retain it, and how you can contact us regarding our privacy practices or exercise your rights.

Information We Collect

We collect various types of data to enhance our services and provide effective feedback. You provide some of this information directly while we gather other data through technologies such as cookies and usage reports from the software on your device.

When you complete our online registration form, you agree to provide accurate information about your company, including your name and contact details. You are responsible for ensuring the information you provide is complete, accurate, and up-to-date. While you are not legally obligated to provide us with your details, supplying incorrect or outdated information may hinder our ability to reach you effectively.

The data we collect may include information about your interactions with our Website. 

Specifically, we gather:

• Visitor Behavior Data: Information regarding your browsing patterns, including the sections of the Website you visit and the time spent on each section.

• Network Configuration Data: Details about the network you use to access our Website, such as your IP address.

• Error Reports and Performance Data: We collect information about any issues you encounter while using our services. This data assists us in diagnosing problems and offering solutions. Depending on your browsing environment and settings, error reports may include the type and severity of the issue, details about the related software or hardware, the files you were using at the time of the error, and data about other software on your device. We may also obtain personal data from third parties with your consent or from publicly available sources.

How We Use Collected Information

The information we collect is securely stored in our database ("Database") and utilised by this Privacy Policy and applicable laws for the following purposes:

1. Service Provision: To deliver high-quality services on our Website, enabling you to utilise our offerings fully.

2. Product and Service Improvement: To enhance and develop our products and services, improve the content available on the Website, and create new offerings that align with our users' and clients' needs and expectations. This may include modifying or discontinuing existing services and generating statistics based on collected data.

3. Communication: We will periodically contact designated contacts to provide updates (via emails, SMS, or calls) regarding our services and products.

4. Research and Development: Conduct research, surveys, and other activities to enhance product and service development.

5. Error Correction and Site Development: To identify and rectify any errors on the Website and contribute to its ongoing development.

6. Additional Purposes: For any other purpose specified in this Privacy Policy or the Website's Terms of Use.

Transfer of Information to Third Parties

Your information may be transferred to third parties under the following circumstances:

1. Service Providers: We may share information with our service providers to operate, maintain, and enhance the Website and facilitate communication with you.
2. Legal Compliance: If you misuse your rights to access the Website or violate any applicable laws, we may disclose your information to authorities or other third parties when we believe such action is necessary or justified.
3. Legal Proceedings: We may share your information with attorneys, courts, and relevant third parties in the event of any dispute or legal proceedings involving you regarding the Website.
4. Corporate Changes: If the Website's operation is transitioned to a different legal framework or entity (for example, due to a merger or acquisition), your information may be transferred to the new entity, provided they agree to adhere to this Privacy Policy, with necessary adjustments.
5. Affiliated Entities: We may share your information with our corporate group entities (companies we control or are under common control). Their use of your information will also comply with this Privacy Policy.
6. Consent Required: Except as outlined above, your information will only be shared with others if you provide explicit prior consent.

Accessing, Updating, or Deleting Your Information and Obtaining a Copy of It

We respect your privacy rights and encourage you to contact us at any time with the following requests:

1. Change Information: You have the right to access, update, or delete any personal information we hold about you. You can request that your business information be corrected or deleted if you believe it is incorrect.
2. Cease Use or Remove Information: You can request that we cease using your business information or remove it from our records. Unless instructed otherwise, please note that we will retain the information we collect for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We reserve the right to rectify, update, or remove incomplete or inaccurate information at any time at our discretion.
3. Complaints: If you wish to complain about how we handle your business information, please contact us at info@velloxia.com. If you are unsatisfied with our response or believe that we collect or process your business information unlawfully, you may file a complaint with the relevant data protection authority.

Governing Law

This Privacy Policy shall be governed by and construed by the laws of Cyprus, without regard to its conflict of laws provisions. By using our services or engaging with us directly, you consent to the exclusive jurisdiction of the courts in Cyprus for any action or dispute arising under or in connection with this Privacy Policy.

Your website use may also be subject to local, state, national, or international laws applicable to your jurisdiction.

Continuing to use our services or interacting with us signifies your acceptance of this Privacy Policy. If you disagree with the terms outlined herein, you should refrain from using our Website or services. Continued engagement with our Website, including any updates to this Privacy Policy that do not significantly alter how your business information is used or disclosed, constitutes your acceptance of those changes.

GDPR Data Protection Rights

At Velloxia, we recognize the importance of your data protection rights. As a user, you are entitled to the following rights regarding your data:

1. Right of Access: You can request copies of your data. Please note that a fee may apply for this service.

2. Right to Rectification: You can request the correction of any inaccurate information about you. Additionally, you can ask for the completion of any incomplete data.

3. Right to Erasure: Under certain conditions, you have the right to request the deletion of your data.

4. Right to Restrict Processing: You have the right to request a restriction on processing your personal data under specific circumstances.

5. Right to Object to Processing: You can object to our data processing under certain conditions.

6. Right to Data Portability: Under certain conditions, you have the right to request the transfer of your collected data to another organisation or directly to you.

We will respond to any of your requests within one month. If you wish to exercise these rights, please contact us directly.

Cookies and Other Trackers

Cookies are small data files that our Website or its service providers transfer to your computer's hard drive via your web browser (if permitted). These cookies allow our systems to recognize your browser and capture certain information to enhance your experience on our site.

At Velloxia, we utilise cookies for the following purposes:

1. User Preferences: Remember and save your preferences for future visits, ensuring a personalised experience.

2. Advertising Tracking: To keep track of advertisements and analyse their performance.

3. Site Analytics: To compile aggregate data regarding site traffic and user interactions. This information helps us improve our Website's functionality and user experience. We may also employ trusted third-party services to assist in tracking this data.

You have the option to configure your browser to notify you each time a cookie is being sent or to disable all cookies entirely. This can be done through your browser settings. Since each browser has a different setup, please refer to your Help Menu for guidance on managing cookies.

If you disable cookies, some features that enhance your site experience may not function as intended, but they will not significantly affect your ability to navigate our website.

How We Change This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or address feedback from our customers. When we make significant changes to this policy, we will revise the "last updated" date at the top of the document.

In the event of material changes, we will notify you by prominently displaying a notice on our Website before the changes take effect. Alternatively, we may send you a direct notification regarding these updates.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Phone: +35723010082
• Email: info@velloxia.com
• Website: https://velloxia.com/